What actually unlocks AOV at checkout

Plus: The ultimate guide to selling to cold traffic

Hey optimizer!

 ConversionMail is here!

Hope you're having a decent week so far. We've rounded up some interesting observations that might spark some ideas for your site.

P.S. Quick heads up before we dive in. This week's newsletter is packed with visual examples and CRO tricks that really need to be seen to make sense.

If your email service provider isn't displaying the images properly (or at all), don't worry, I've got you covered. Just click the link in the top right corner to read the full version online where everything will show up perfectly.

Highlights of Today’s Newsletter

  • High Converting Design Inspiration: The PDP fix most brands keep missing

  • A/B Test Of The Week: What actually unlocks AOV at checkout

The Premier Marketing Event for UK Ecom Brands is Happening Soon 🇬🇧

Introducing: Ecom Unlocked LDN

We've been working behind the scenes with Underground Ecom and Klaviyo to build something different.

Just world class speakers, masterclasses, and an exclusive networking experience at Klaviyo's London HQ.

We're talking founders and operators who are actually scaling brands in 2026. George Sullivan (Founder of Sole Supplier), Thomas Robson Kanu (Founder of The Turmeric Co), and Oliver himself will be taking the stage alongside other incredible speakers.

And after the main event? Networking drinks at The Gherkin. 🥂

The Details:

📅 30th April 2026
📍 Klaviyo London HQ, Fenchurch St
🎟️ Limited to just 50 brands
🍕 Food, drinks, and champagne all included
💷 Completely free

This is a curated room. We're prioritising operators from brands doing £4M+ in annual revenue, and every application is reviewed to keep the quality high.

Spots are filling up fast.

Know a UK founder who should be in the room? Forward this their way.

Weekly Content Roundup

Get the latest and greatest CRO content from around the web.

 Giveaway: The Ultimate Guide to Selling to Cold Traffic (Works for any brand, any product, any price point (Link)

Best paid traffic sources: tips for maximizing paid ad spend (Link)

Client’s Results

These are the kind of emails I live for.

Granted, not masses of data.

But early signals that you know are going to compound.

NEW Listicle pages vs homepage (22 days):

+50% conversions

+57% revenue

+54% CVR

+137% revenue per session

And that’s with lower traffic.

For context, this brand initially tried AI-built pages and got poor results.

We stepped in with our proprietary AI + a highly trained team + 13 years of real testing data…

This is what “AI done properly” actually looks like.

High Converting Design Inspiration

Quick teardown of Kind Patches from a purely visual CRO perspective.

No data. Just what I'd be testing based on 13+ years of patterns.

1️⃣ Cart (Where Most Revenue Is Won Or Lost)

→ Make the offer impossible to miss

"Buy 2, Get 1 Free" is there… but it's passive. We bring it to the top with a countdown + progress bar.

→ Turn messaging into momentum

Don't just tell users the offer. Show them how close they are to unlocking it.

→ Add low friction upsells

Clean "You will also love" section. One clear action. No overwhelm.

→ Reinforce savings at the point of decision

"You saved $X" + clear subtotal = instant justification.

→ Build trust before checkout

Payment icons + "secure checkout" reduce hesitation right at the final step.

2️⃣ PDP (Where Decisions Actually Happen)

→ Surface trust instantly

Rating + review volume above the fold. Users shouldn't have to hunt for reassurance.

→ Simplify the value prop

Original = heavy + skimmable New = outcome driven:

  • Supports mood & balance

  • No crash release

  • Just apply and go

→ Make the offer visual

"3 packs = best value" shouldn't be calculated. It should be obvious.

→ Guide users to the best option

Highlighting the bundle removes friction + lifts AOV.

3️⃣ Homepage (First Impression = Everything)

→ Add clarity immediately

Free shipping. Guarantees. Key benefits. All visible within seconds.

→ Fix the headline

"Whole Body Nutrition" = vague "Feel Better, Effortlessly" = outcome

→ Support claims with proof

Reviews + testimonials directly under the hero.

→ Make the CTA unmissable

Better contrast. Better placement. Clear intent.

→ Show the product in context

Lifestyle + product = higher desire.

The pattern across all 3?

It's not about redesigning everything.

It's about:

  • Making offers clearer

  • Reducing thinking

  • Increasing perceived value

  • Guiding the next step

Most brands don't have a traffic problem. They have a clarity problem.

Fix that… and everything compounds.

A/B Test Of The Week

If your cart just shows a subtotal… you're leaving money on the table.

We added one simple layer to a cart and generated:

+$57,417 per month

No new traffic. No discounts. Just making the cart actually work.

Most carts do this:

  • Show items

  • Show total

  • Push to checkout

That's it.

No incentive to increase order value. No reason to add more.

So users… don't.

We flipped that.

Instead of a static cart, we turned it into a progress driven experience.

Here's what we added:

1️⃣ A Reward Progress Bar At The Top

"You're $20 away from free shipping"

Instant motivation.

2️⃣ Tiered Incentives That Unlock As You Spend More

  • $75 → Free shipping

  • $95 → 2 sticker sets

  • $115 → $25 gift card

  • $130 → Boxer + socks combo

Now the cart becomes a game, not a dead end.

3️⃣ Real Time Visual Progress

As users add items… They move closer to the next reward.

That small psychological shift = more items added.

4️⃣ Clean, Easy To Add Upsells

Right below. No friction. No overwhelm.

Just "one more click".

Why It Worked

Most brands think: "People either buy or they don't."

Wrong.

Most people are on the fence inside the cart. You just need to give them a reason to go slightly further.

The Result

+$57,417/month

From turning the cart into a progress driven experience.

Takeaway

If your cart isn't:

  • Encouraging higher spend

  • Showing progress

  • Giving users a reason to add more

It's not optimised. It's passive.

Make your cart work harder.

Ask me any questions below....

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