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- π― Master your sales page in 12 steps
π― Master your sales page in 12 steps
Plus: Why making customers zoom in is killing your conversion rates right now
If your website was a restaurant, would it be a Michelin-star experience or a fast-food drive-through?
Either way, today's ConversionMail is your secret recipe for serving up conversions. π₯¦
Highlights of Todayβs Newsletter
Design: Why conversion rate isn't the best metric for testing profitability
The Chosen Topic: The Ultimate Sales Page Structure
CRO Insight: Donβt confuse your customers with a complete redesign
Video: Your repeat customers are worth more than you think
Weekly Content Roundup
Get the latest and greatest CRO content from around the web.
Design π¨
How to boost checkout conversions with real customer reviews! (Link)
Why conversion rate isn't the best metric for testing profitability (Link)
CRO Around the Web π
Shopify: How an AI recommendation system can increase sales (Source)
Baymard: Drop-Down Usability: When You Should (and Shouldnβt) Use Them (Source)
Academy ποΈ
New Audits for Our Members: Sandals, Personalized Books, Chiropractic, Fictional Novels, Fashion, Skin Careβ (Link)
Clientβs Results

Video Of The Week
This week on Leadership Insights, I break down why most CRO reporting misses the biggest source of revenue growth - your repeat purchases.
Using real data from ConversionWise clients, I show exactly how much money you're leaving uncounted when you only measure first-time purchase improvements. π
In this video:
β The missing numbers in standard CRO reporting
β How to calculate true revenue impact including repeat buyers
β Why a $100k improvement actually means $130-140k when counting returning customers
β Case study: How an energy drink brand turned better conversion rates into 80% customer retention
β Simple math showing why better conversion rates multiply your customer lifetime value
Essential viewing for subscription brands, consumable product companies, and anyone measuring CRO results. π
Upcoming Events

π° π²140M+ in additional revenue in 2024.
Want to know how we did it?
In this workshop, Convert.comβs CSO Tiffany Fortune and I will break down:
- The 5 most impactful A/B tests of 2024 - complete with hypotheses and designs
- Strategies to maximize #RPV in 2025
- Before-and-after examples from top #ecommerce brands
- Simple changes that drove dramatic results
π February 12th, 2025
ποΈ Price - Free
π Location - Online
β° 12 PM ET / 9 AM PT
High Converting Design Inspiration

"Your Customers Shouldn't Need to Zoom In to Buy From You"
Here's what most brands get wrong on their product pages:
They use tiny, lightweight fonts.
They hide social proof below the fold.
They lead with basic product titles.
Working with hundreds of ecom brands at ConversionWise, we've found a better approach.
Here's exactly what to fix:
1. Font Size Matters
β Use larger, clearer fonts throughout
β Make content instantly readable
β Stop making customers squint or zoom
2. Trust Signals First
β Add money-back guarantee above the fold
β Show customer ratings prominently
β Display total customer review count
3. Transform Your Headlines
β Replace basic product titles
β Lead with clear benefits
β Add descriptive sub-headlines
4. Strategic CTA Placement
β Use full-width buttons
β Add directional cues
β Position above the fold
Don't make buying harder than it needs to be.
Every element should make the purchase decision easier.
CRO Insight

I've seen countless brands lose money AFTER relaunching their websites.
Here's what typically happens:
1. You decide you need a fresh look
2. You spend 6-12 months and hundreds of thousands on redesign
3. You launch with excitement
4. Your conversion rates tank
Why?
It's like rearranging your favorite supermarket overnight.
Imagine walking into your go-to store, and suddenly:
β The entrance has moved
β Products are in different aisles
β Checkout process has changed
β You can't find the exit
You'd be frustrated, right?
That's exactly how your customers feel when you drastically change your website.
So what should you do instead?
Iterate to success through experimentation:
1. Run A/B tests on specific elements
2. Update designs bit by bit
3. Only implement changes that improve performance
4. Let your audience guide the process
This approach allows you to:
β Update your brand gradually
β Improve user experience
β Maintain (and even boost) conversion rates
Remember:
Evolution, not revolution, is key for established ecom brands.
Agreed/Disagreed?
The Ultimate Sales Page Structure
12 strategic sections to turn interest into conversions.
Header
Navigation needs to be purchase-focused and conversion-optimized.
Include essential buying elements while maintaining a clean structure. Critical purchase elements should be immediately visible.
Key Elements:
Logo placement top left
Login/signup prominently displayed
Cart icon with counter
Currency/location selector
Search bar (if product catalog)
Hero
Your immediate impact section must showcase product value and inspire action. Include powerful imagery and clear call to action with value proposition that makes prospects want to learn more.
Key Elements:
Compelling headline/subheadline combo
Professional hero image or video
Clear primary CTA button
Initial value statement
Trust indicators above fold
Transformation
Visually demonstrate the journey your customers will experience. Show clear progression and build confidence in the process.
Key Elements:
Before state (pain points)
During state (using product)
After state (benefits realized)
Timeline or step indicators
Visual proof of transformation
Benefits
Use alternating content blocks to showcase core value. Each benefit should directly address customer needs with supporting visuals.
Key Elements:
Supporting image
Product story progression
Social proof integration
Company credibility markers
Visual demonstrations
Features
Present features visually with icons and clear descriptions. Focus on practical application rather than technical specs.
Key Elements:
Icon-based feature list
Short benefit-focused descriptions
Practical use examples
Core functionality highlight
Technical capabilities simply explained
What's Included
Detail exact purchase components clearly. Be specific about deliverables and access.
Key Elements:
Complete package breakdown
Delivery specifications
Access details and timeline
Bonus elements highlighted
Value calculation
Layer multiple forms of validation throughout. Use diverse proof elements to build complete trust.
Key Elements:
Customer success stories
Star ratings and reviews
User-generated content
Before/after galleries
Video testimonials
Purchase counter
Comparison
Create clear differentiation from alternatives. Make your superior value obvious at a glance.
Key Elements:
Side-by-side comparison table
Feature checklist versus competitors
Pricing comparison
Positioning clarity
Unique advantage highlights
Market positioning clarity
Image Gallery
Showcase product quality and results visually. Use professional photography and real results.
Key Elements:
Horizontal scrolling interface
Product in use images
Result demonstrations
Quality close-ups
Mobile-optimized gallery
Final CTA
Create emotional urgency to act now. Remove final purchase hesitation.
Key Elements:
Emotionally compelling headline
Clear value-focused CTA button
Final trust indicators
Scarcity/urgency elements
Risk reversal reminder
FAQ
Address remaining objections clearly. Make answers easy to find and understand.
Key Elements:
Common purchase concerns
Product usage questions
Technical requirements
Support details
License information
Reinforce purchase confidence with trust elements and support access.
Key Elements:
Contact information
Social proof badges
Legal requirements
Clean site navigation
Trust seals and certifications
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